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Shipping Details    Call us tollfree - (877) 320-0225      Go To MANUAL Web Order Form

Order terms: By ordering from CanadaRAM Ltd. you agree to these terms and conditions

For your protection:

The charge card billing address, name and phone number must be provided, for your protection we may also ask for additional ID and/or a photocopy of the card and signature to be faxed. The credit card issuing bank must be able to verify the billing address. Orders where bank confirmation or requested faxed ID are not forthcoming will be cancelled. Street address, phone number and postal code for delivery must be provided with orders. We require written confirmation from the cardholder if product is being shipped to a third-party address. Fax to (250) 385-6267. Why do we ask for confirmation? If you were purchasing in person we could verify your signature, your photo ID, and that you were in posession of the actual charge card. Otherwise, anybody (your pizza delivery person for example) who had your card number and address could charge purchases to your card.

Payment:

Payment is accepted by VISA or Mastercard. Your card will be charged in the name of QUILL SERVICES. Paypal payment accepted with a +4% service charge. Non-certified cheques will take 2 to 3 weeks to clear before order is sent. Orders are accepted at the sole discretion of CanadaRAM Ltd. Availability and price of goods can change without notice. Appropriate taxes and shipping will be added to your order if left blank on the form.

Prices:

Prices are in Canadian Dollars, and are subject to change daily without notice. please Email to confirm price before ordering. GST is extra in Canada, GST + PST are extra in BC, GST + QST (TVQ) in Quebec, HST in NB, NS, NF. Appropriate taxes and shipping will be added to your order if left blank on the order form.

Shipping:

Please ADD your products to the shopping cart in order to view shipping price estimates based on your location and items purchased.

For special orders, volume purchases, PayPal, Interac or cheque payment, special shipping arrrangements and items that don't have pricing or ADD buttons, please email us or fill out our manual order form

Special orders may take longer. Somebody must be present during business hours to sign for FedEx and Purolator packages and insured packages. We do not guarantee arrival dates or times. Shipping time and cost may be higher in NU, NT, YK and remote areas.

Shipping Insurance: Shipping is at the buyer's risk, liability is limited by the common carrier's coverage of $100 per shipment, CanadaRAM Ltd. will not refund an uninsured purchase in the case of loss or damage while in transit. We recommend the buyer purchase freight insurance, 1.5% extra on the cost of the goods, it will not be added unless you request it on the order. Receipts will be sent by email. No PO Boxes for Purolator shipments, PO Boxes are OK for uninsured Xpress Post.

Submission of order form does not constitute a contract to supply goods - acceptance of orders is at the discretion of Quill Services Ltd. only. No credit terms are offered.

Gov't, Educational and Institutional:

Purchase orders may be accepted on prior approval of account application only, fax credit application to (250) 385-6267. Paypal payments are not accepted for volume discount or academic discount orders. Volume discount pricing incorporates a discount based on payment by cheque, payment by charge card may not qualify for the cash/cheque discount.

Warranty:

All new goods come with full manufacturer's warranty (see some manufacturers' terms here) - excludes damage done by customer. 30 day CanadaRAM Ltd. warranty against defects on used goods, no other warranties express or implied, customer is responsible for shipping costs. Customer's sole remedy is repair, replacement with equivalent goods or refund of purchase price at CanadaRAM Ltd.'s option. In no event will CanadaRAM Ltd.'s liability exceed the price of the goods. To the fullest extent allowed by law, CanadaRAM Ltd. excludes for itself and its suppliers any liability, whether based in contract or tort (including negligence) for incidental, consequential, indirect, special or punitive damages of any kind, or for loss of revenue or profits, loss of business, loss of information or data, or other financial loss arising out of or in connection with the sale, installation, maintenance, use, performance, failure or interruption of these products. Some countries, states or provinces do not allow exclusion or limitation of implied or consequential damages for certain products supplied to consumers. You may have specific legal rights which may vary depending on local law.

Installation:

Goods are sold under the assumption that you have experience installing hardware/software in your particular machine. Refer to your owner's manual or manufacturer's Web site for instructions. Accessory parts, screws, tools or cables are not included unless specified. If you are not confident, please take your machine to a qualified technician for installation. Confirm your model required and compatibility before ordering.

Returns:

Compatibility of these goods with other hardware or software is not guaranteed, and is the customer's responsibility to verify prior to purchase. Returns of non-defective goods only by CanadaRAM Ltd. pre-approval at the discretion of CanadaRAM Ltd., only if goods are unopened and in saleable condition, customer bears shipping costs, restocking charge may apply, labour, shipping and handling are not refundable. No return for refunds on Kingston RAM, opened software or special order goods. Every effort has been made to ensure accuracy however information on this website is not intended to be a guarantee of compatibility and may be subject to change.

Outside of Canada?

We generally do not ship outside North America. Please Email first for shipping costs (anywhere from $12 to $150 plus insurance depending on location and speed of service). We will not ship until you have given confirmation of the total amount. Your charge card will be charged in Canadian dollars, and your bank will make the conversion to your currency. There are no Canadian taxes. You will be responsible for all taxes and duties due to your country, and for all shipping on warranty returns. Any special offers, exchanges and free shipping offers that may from time to time be offered are not valid outside Canada. Buyer assumes all risk of loss in shipping. Orders are not accepted from Indonesia, Malaysia, Philippines, Nigeria, Romania and any other countries where we have experienced high rates of attempted fraud. We will not ship to third-party addresses.

Better Business Bureau Online Reliability Program - click to CanadaRAM Ltd.'s status

Email your inquiry
Use our online shopping cart by clicking the ADD buttons
or use our MANUAL ORDER FORM
or FAX Orderform to (250) 385-6267
or call Tollfree 877-320-0225
Request a quote with our Quote Request Form.

Apple Macintosh
MacPro, MacBook Pro, iMac Core2Duo, Mini intel Core Solo/Duo, Power Macintosh G5 & Dual-core G5, G4, G3, Aluminum & Titanium PowerBook G4, PowerBook G3, iBook G3, iBook G4, iMac, eMac, Mini, Xserve, PowerMacs 4400 - 9600, PowerBook, 680x0 Macs, Quadra, Centris, Performa

Musical Instrument Sampler RAM
Akai, E-Mu, Fostex, Kurzweil, Roland, Yamaha memory upgrades

Music & Audio Hardware
MIDI & Digital audio interfaces, mixers, keyboards, effects, Alesis, E-Mu, Edirol, M-Audio, Evolution

Hard drives
Desktop, Server and Notebook Hard drives, Enclosures, SSD, RAID, NAS

Batteries & Power
Notebook & laptop batteries, AC adaptors & automobile adaptors, Motherboard CMOS & PRAM lithium & alkaline batteries, NiMH rechargeable AA, iPod batteries

Desktops & Servers: Abit, Acer, Albatron, Asus, Dell Dimension, Optiplex, Precision, PowerEdge, Elite, EMachines, Gateway, Gigabyte, Hewlett-Packard Compaq Presario, Deskpro, Pavilion, IBM Lenovo Aptiva, NetVista Intellistation, MSI, Shuttle, Sony, Soyo, Touch, many others.

Notebooks & Laptops: Compaq Armada, Presario, Dell Inspiron, Latitude, Eurocom, Fujitsu Lifebook, HP OmniBook, Pavilion, IBM-Lenovo Thinkpad, Panasonic Toughbook, Toshiba Portege, Tecra, Satellite, Qosmio, NEC Versa, Sony Vaio, many others

Digital Camera Flash memory cards
CompactFlash CF Cards, SmartMedia SM cards, MultiMedia Cards (MMC & RMMC) Secure Digital (SD), MiniSD, MicroSD, MemoryStick, MemoryStick Duo, Pro, MagicGate, Transflash, XD Picture card, ATA Flash, USB Card readers. For Agfa, Canon, Casio, Epson, Fuji, H-P, Kodak, Nikon, Olympus, Ricoh, Sony, many other brands.

Laser Printer Memory
Apple, Hewlett-Packard, Xerox/Tektronix, Okidata, Canon, Samsung, Brother printers