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Do It Yourself Advice From The CanadaRAM Guys



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Frequently asked questions and answers on computer maintenance and information

 More computer questions and answers at


This section is split into three categories:

--- Mac Only --- PC Only --- PC/Mac General & Internet ---




Mac Trojans

Mac Maintenance

Open source photo editing software - GIMP

Mac Audio software

Apple OSX reset password

My Mac's data / settings / emails have disappeared

My Mac just has a question mark on the screen

Regular Mac Maintenance

Reinstalling iPhoto

When are new Macs coming?

How do I make my Mac run faster?

Should I get a MacBook Air?

Will an iMac with Windows play my games OK?

My Finder is not working on my Mac

How do I burn a CD on a Mac?

What RAM can I use in my PowerBoook G4 1.25 GHz?

Can I repartition a Mac hard drive non-destructively

I have downloaded some programs on my Mac, why do they disappear each time I restart and why do I have to keep reinstalling them?

Is there a free program like MS Paint for the Mac?

How can I run my System 7 program on my modern Mac?

Troubleshooting Macs


I have a virus! Do I need to reformat my machine?

Where can I get Free Anti-Virus for home use

How do I remove "Antivirus 2009" virus/trojan

How to remove Spyware Preventer, Norton, WinDefender, PopCap Loader, CiD Popup, Starforce Protection

PC Audio software

What do I need for an Audio interface

Using System Restore

My hard drive won't start and I can't boot my Windows machine

System Reporting Tools

How to install Windows XP

NTLDR missing

Reinstalled Windows and I have no drivers

How do I restore a computer to the factory settings?

What Windows do I have and how do I get Windows updates

I can't open WPD WordPerfect Files

How do I change my IP address?

Why can I only use 3.0 GB of my 4 GB

How do I make my machine run faster?

How do I tell what programs are running on my machine that aren't on the Task Bar?

What is a Cookie?

Difference between FAT32 and NTFS

I've reinstalled Windows and my sound, network, video isn't working

What is a Dell Service Tag and where do I find it

How much is my used Dell worth?

I need to get administrator access to a PC but I don't have the password

Will installing Service Pack 3 delete all my documents?

My hard drive has two partitions and I am out of space on the System partition

I want to upgrade my motherboard? Will I lose all my programs and data? How about my video / sound / ethernet cards?

Windows doesn't start - I keep getting an error

What is defragmenting?

I can't boot my machine even in Safe Mode. How do I clean a virus?

How can I upgrade the hard drive in my laptop without losing my data?

Can I boot a machine from a USB flash drive?

When I start my machine it says "" is not a valid Win32 application

CD burning and ISO mounting software

My machine randomly shuts down after 30 - 45 minutes

How can I tell what my PC's hardware configuration is?

PC & Mac, General, Internet

Audio interface

What software can I use for mastering

What is the difference between the 2 raid implementations - software and hardware?

Spilled liquid on my machine

Recovering deleted files

Is Limewire illegal?

Copyright and music


How can I make money online by clicking

"Gifting" schemes

College Software

RAM Speed

How many MB are there in a GB

What will more RAM do for me?

How much memory do I need?

How do I get around my school's security to go to a website or download site?

Firefox is typing backwards

How do I install a font into a program?

External hard drive won't mount

How do I remove the singing from a song so I have just the instruments

Flash memory lifespan

What is latency in audio recording

What is the difference between IDE and SATA

Lost data from my Flash drive

Is this online seller legitimate?

Employment scams

How can I get copyright protection for my work on a CD

What are good hard drive speeds?

How long do hard drives last - mine is 4 years old, should I worry?

I received an email saying I have won some money?

Can I put in faster RAM along with the slower RAM I have

How can I record vocals into Propellerheads Reason?

How can I get data off the hard drive in a broken computer

Craigslist scams - avoid getting ripped off

Problem with Outlook mail crashing

Is PayPal safe?

Can I get TV on my computer

How do I increase frame rate on a laptop

How can I get my computer to type what I speak?

How do I get a Word document into Photoshop so I can save it as an image?

Does a new computer come with Office?

Where can I get a free program like Word?

How do I make a logo in Illustrator?

How do I use Photoshop?

How should I ship items sold or bought on eBay?

Where do I install memory in my laptop?

How do I secure my router?

My monitor is showing everything in one color

My mouse is jumping the cursor around and won't go where I want

How many photos will fit on a 2 GB flash memory?

Why do some machine now come with the ability to have 8 GB RAM? Isn't 4 GB enough?

What's the difference between a Sony MemoryStick Pro Duo Mark 2 and a SanDisk Ultra II MemoryStick Pro Duo?

How do I know who is using my wireless broadband?

I can't load any pages on the Internet, but I know the machine is connected

How do I take a screenshot of a website?

How do I get a WiFi connection?

I'm using someone else's wireless connection, can they tell?

I transferred my photos from an IDE drive to my new computer's SATA drive, and they all look blurry now?

How do I make a Web page? What are the basics of HTML?

iTunes burn songs to audio CD

Why can't I load this website?

Can I print on a CD?

My keyboard is typing very slow

Why does RAM memory have to be installed in pairs?

How do I read Microsoft Works files?

How do I open Microsoft Publisher files without Publisher?

Can I run a second video card on my laptop?

Can I install 2 cable modems in my house? I have two computers.

I need to record lectures, but my laptop microphone is terrible

How do I protect my images on the Web from being copied?

If my hard drive is almost full, will it make my computer run slow?

Can I upgrade the video on my computer to play the latest games?

How can I combine two images in Photoshop

Keyboards and synthesizers

How do I prevent my children from accessing bad websites?

How do I block a particular website from my Windows computer?

eBay buyer trying to scam me, offering PayPal payment to send item overseas and gives a yahoo email address to reply to?

How do I change the margins in Microsoft Word 2007 and make it stay for all documents?

How do I change the type font, size or spacing in Microsoft Word 2007 and make it stay for all documents?

Can I use an ethernet switch to hook up several machines to the Internet?

I have been sent a scam email. WHere do I report it?

How do I recover a Microsoft Word file I was working on when the machine crashed?

How can I stop junk emails from arriving?

My Microsoft Word document is locked and I can't type in it?

How can I send a large file? It's too big to go through email?

If I am typing my credit card or bank information on a web form, can it be intercepted as I am typing?

I have Office 2003 and someone has sent me 2007 documents docx and xlsx how do I open them?

Where can I find my WPA or WEP key?

How do I back up my Favorites?

What is my computer's IP address?

What do the letters at the end of a domain name mean, like

Should I trust when I am buying goods?

My hard drive is full of stuff, does this affect my RAM?

How can I stay safe online?

Why won't my iTunes purchased songs play on my new computer?

What is faster, DDR2-800 or DDR3-1333

How powerful is my CPU in comparison with others?

How does spam get sent?

Why is my hard drive making squealing noises?

How do I make my own font?

Why am I getting all these replies and "unable to deliver" emails for mail I never sent?

My laser printer won't print

How can I run Windows programs on my Mac?

If I surf the web at work, can the company tell?

Where do files and things go after you delete them from the recycle bin?

How can I make a regular printer wireless?

Email your inquiry to
Use our online shopping cart by clicking the ADD buttons or call Tollfree 877-320-0225 (604-770-0299 or 250-382-6227 in Vancouver/Lower Island BC)

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Shipping & handling:

Please Add your products to the shopping cart in order to view shipping estimates based on your postal code and items purchased.

For special orders, volume purchases, Interac or cheque payment, special shipping arrrangements including arrival date requirements or items that don't have pricing or ADD buttons, please email us to order.

* Free Memory shipping terms500 grams (1 lb) max, 20mm thickness max. For desktop and laptop Memory only. Offer excludes server RAM, MacPro RAM and any prdocuts including drives, that are too large &/or heavy for the free ship lettermail envelope. *5 - 15 days, No tracking or shipping insurance is offered, there are no refunds for lost or damaged shipments on the free shipping option.*


Note: We do not have a pickup location, local orders can be handled by mail/phone order and delivery.


Prices: are in Canadian Dollars, and are subject to change without notice. please Email to confirm price before ordering. GST is extra in Canada, GST and PST in BC, HST in PEI, NB, NS, NF and ON.


Use our online shopping cart, email your order or phone us at (604) 770-0299 or (250) 382-6227 (Vancouver / Lower Island BC)
Tollfree (877) 320-0225 Canadarwide
We are in the Pacific time zone in North Vancouver. We can often answer you faster by email than by phone. Kindly leave a voicemail if we are on the phone with other customers.




Include the make and model of your machine, your full shippping address, phone number, correct email address, the number, expiry date and name on your credit card plus the card billing address and phone if different from shipping address. Payment accepted by VISA or Mastercard, PayPal or Canadian bank Interac Email Transfer. It must be your credit card and the card billing address/PayPal address and shipping addresses must match. For your protection, we may ask for additional proof of ID to be faxed. Third party address shipments require faxed confirmation. Gov't, Education and Corporate PO's accepted on prior approval of credit only. Download the Credit Application form and email

is via Xpress Post, Expedited Parcel, FedEx or Purolator at our choice. No PO Boxes for Purolator or FedEx. Please ensure that there is someone at the address during business hours to sign for the package. We do not guarantee delivery time, shipping estimates are for orders received by shipping deadline and in stock only, or starting from the date that goods arrive in stock. FedEx Priority Overnight is 1 - 2 day service to most major centres for in-stock only. Email to confirm.  Shipping time and cost may be higher in NT, NU, YT, outlying or remote areas as defined by the courier. An invoice copy will be sent by email. Adverse weather or courier service may delay delivery.


Installation: Goods are sold under the assumption that you have experience installing. Installation instructions for your specific machine are not included. Refer to your owner's manual or manufacturer's Web site for compatibility and installation. If you are not confident, please take your machine to a technician for installation. We are not responsible for any damage occuring during or after installation of purchased products, nor for any incidental or consequential damage or data loss arising from installation or use of purchased products.


Outside of Canada or the USA? We generally sell to North American addresses only. Please Email with inquiries.

Warranty: We only sell fully warranteed premium quality goods. We do not take trade-ins of used memory. Full manufacturers' warranty terms apply. Customer is responsible for warranty replacement shipping. Returns are by prior approval only, shipping is not refundable, restocking charge may apply on non-defective returns. Manufacturer warranty service only, no returns for refund on: Kingston memory, special order goods, CPUs, Motherboards, Video cards, SSD and hard drives, consumables, supplies or software. Canadaram strives for accuracy but is not responsible for errors or out of information on site or 'deep linked' searches to non-public pages.
Read the Terms and conditions of sale.

Any concerns or questions? Contact Customer Service
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CanadaRAM: Expert, Personal Service. We commit to replying to you within hours, with a recommendation for the right memory and storage products, and we'll offer choices of brands that give you the best value. Email us!. We ship directly to your door & back it up with the industry's best warranty. We make it easy for you.

How do you know you are getting the right memory?
With the CanadaRAM 7 point protection plan you can be certain.

CanadaRAM is 100% Canadian owned and operated

We only sell fully warranted premium-quality RAM that meet JEDEC specifications plus are tested and guaranteed compatible with your computer. Full RAM manufacturers' warranty terms apply. See our Terms & conditions of sale and Shipping policies.

Availability and price can change without notice. Email for up to date prices.

US Customers: Certified brand RAM US orders are shipped from NH, no Canadian taxes.
All brand names, model names and logos are trademarks of the respective companies and are used for identification purposes of compatible third party parts only.


Mac & PowerBook RAM, drives and batteries PC RAM - Intel/AMD Desktop - Laptop

Apple Macintosh
MacPro, MacBook Pro, iMac Intel and Core2Duo, iMac Pro, MacBook Air, Mini Intel and G4, Power Macintosh G5 & Dual-core G5, G4, G3, Aluminum & Titanium PowerBook G4, iBook


Musical Instrument Sampler RAM
Akai, E-Mu, Fostex, Kurzweil, Roland, Yamaha memory upgrades

Hard drives
Desktop, Server and Notebook Solid State and Hard drives, Enclosures, SSD, RAID, NAS, Enterprise storage


Batteries & Power
Notebook & laptop batteries, AC adaptors & automobile adaptors, Motherboard CMOS & PRAM lithium & alkaline batteries


RAM module types: DDR DIMMs and SODIMMs, DDR2, DDR3, DDR4, ECC Server RAM, FB-DIMMs, RAMBus RIMMs, SDRAM PC133, PC100, PC66, Flash

Desktops & Servers: Abit, Acer, Albatron, Asus, Dell Dimension, Optiplex, Precision, PowerEdge, Elite, EMachines, Gateway, Gigabyte, Hewlett-Packard Compaq Presario, Deskpro, Pavilion, IBM Lenovo Aptiva, NetVista Intellistation, ThinkCentre, Thinkserver, System X MSI, Shuttle, Sony, Soyo, Touch, many others.

Notebooks & Laptops: Compaq Armada, Presario, Dell Inspiron, Latitude, Eurocom, Fujitsu Lifebook, HP OmniBook, Pavilion, IBM-Lenovo Thinkpad, Legion, Ideapad, Yoga, X, Edge, Panasonic Toughbook, Toshiba Portege, Tecra, Satellite, Qosmio, NEC Versa, Sony Vaio, many others

Digital Camera Flash memory cards
CF Cards, Secure Digital (SD, SDHC), MiniSD, MicroSD, MemoryStick, MemoryStick Pro, XD Picture card, USB Card readers. For Agfa, Canon, Casio, Epson, Fuji, H-P, Kodak, Nikon, Olympus, Ricoh, Sony, many other brands.

© 1997-2019 720 Kilkeel Pl. North Vancouver BC Canada  V7N 2X1 Mailing address only no pickups Apple RAM Link PC and Laptop RAM Link Flash and USB RAM Hard drive and SSD Link RAID and NAS Link Batteries and AC Adapters